Whilst I am working on a new version of this site I have started to use BugNet and I must say I am very very impressed. It tracks software bugs as you would expect but the difference is it will link with visual studio 2008 via a rather handy ide control developed by one of the users. You can upload documents and assign users to tasks etc.
This really is the bug tracking application of choice especially if you a predominantly Microsoft house.
I am starting to use it with the source control system by subversion and visual svn for integrations to development studios.
More on those later
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